Happy New Year to you all, and my very best wishes for 2026.

I hope this message finds you well as we begin a new year together.

I would like to share a few personal reflections from last year, as time and life quietly continue to move forward around us.

I have a close group of five friends whom I have known for over forty years, since my high school and college days. We still keep in touch every day through LINE, a chat app similar to WhatsApp, sharing small moments from our daily lives. Last year, the child of one of my dear friends got married. As she lost her husband some years ago, she asked me to attend the formal family meeting in Miyazaki, Kyushu, as an “aunt-like” presence, since I have known and cared for her child since she was a baby. I was deeply honored to be invited. The couple has now officially registered their marriage and settled in Miyazaki. Perhaps one day they will introduce us to their child — the thought of becoming part of the grandmother generation is both surprising and a gentle reminder of how time continues its cycle.

Another important milestone last year was opening our new office in Minami-Aoyama, Tokyo. The location sits roughly between Harajuku’s youthful energy, Meiji Shrine’s quiet spirituality, and the vibrant Roppongi area. Just across the street is the Nezu Museum, two doors down is Blue Note Tokyo, and only a short walk away is Prada. Surrounded by museums, restaurants, and cafés, the area feels inspiring, balanced, and full of good energy. I truly enjoy coming to work each day in this environment.

Through the continued trust and support of our wonderful partner agents, we were once again able to welcome many lovely guests to Japan last year. In my work, I always try to stay close to our clients — to walk alongside them, rather than simply arrange their journeys. For me, “being close” means putting myself in their place, understanding their feelings, and caring about what truly matters to them. This way of thinking applies not only to clients, but also to friends, family, and loved ones. It is about empathy, curiosity, and respect for each individual.

I am still learning every day, and there is much more ahead of me, but I hope to continue working with sincerity and an open heart, without forgetting why I started this journey in the first place.

Thank you, as always, for your continued support. 

I look forward to another year of meaningful journeys together.

With warmest regards,
Mari Nozu
CEO, Luxury Travel Japan