Privacy Policy
C&R Travel Co., Ltd. (operating under the name Luxury Travel Japan®) respects your privacy and handles personal information in accordance with applicable laws and regulations in Japan.
1. Information We Collect
We may collect personal information that is necessary to respond to inquiries and to arrange and operate travel services in Japan. This may include:
- Name
- Telephone number, including a mobile number used for WhatsApp or other direct communication when required
- Travel dates and itinerary details
- Accommodation and transportation information
- Passport information when required for reservations or travel arrangements
- Dietary requirements, allergies, accessibility requirements, or other information necessary to arrange travel services
We do not store credit card information. Payments are made by international bank transfer or through a third-party payment service such as Flywire.
2. How We Use Personal Information
We use personal information only as necessary to:
- Respond to inquiries
- Prepare travel proposals and itineraries
- Make, manage, and confirm reservations
- Arrange accommodation, transportation, guides, activities, restaurants, and other travel-related services
- Communicate with travel agents, travelers, and service providers regarding travel arrangements
- Provide operational support during travel, including direct communication by telephone or WhatsApp when necessary
- Process payments and maintain accounting and business records
- Comply with applicable legal and regulatory requirements
3. Sharing of Personal Information
We may share personal information with hotels, transportation companies, guides, restaurants, activity providers, and other service providers only to the extent necessary to arrange and operate travel services.
We do not sell personal information to third parties.
Where information must be shared with a service provider outside Japan, we will handle such information in accordance with applicable laws and regulations.
4. Payment Information
Luxury Travel Japan® does not store or process credit card details directly.
Payments are generally made by international bank transfer or through a third-party payment provider such as Flywire. Information handled by such providers is subject to their own privacy and security policies.
5. Cookies and Analytics
Our website may use cookies and analytics services, including Google Analytics, to understand how visitors use the website and to improve its content and functionality.
These services may collect technical and usage information such as browser type, device information, pages visited, and general website usage data.
Visitors may manage or disable cookies through their browser settings.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary for travel arrangements, business administration, accounting, legal obligations, or other legitimate business purposes.
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
7. Requests Regarding Personal Information
You may contact us if you wish to inquire about, correct, update, or request deletion of personal information held by us, subject to applicable laws and legitimate business or legal requirements.
You may also have rights regarding your personal information under applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this website.
Last updated: October 4, 2026
9. Contact
C&R Travel Co., Ltd.
Luxury Travel Japan®
Representative Director: Mari Nozu
Nansei Heights #416, 6-1-32 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Email: contact@luxury-travel-japan.com